We are going to launch online store in June 2018 with the

FAQ

FAQ

1.How do I determine the correct size for me?

 

You can view the sizing details for a product by clicking on the 'Size Guide' link on the product page located below the ‘Choose your Size’ button. This displays the size chart for the product and helps you decide which size fits you best.

 

2.How long does it take for an order to be delivered to me?

 

We deliver most of our orders within 4 days from the order date.

 

3.How are orders on RoyalBirds.com delivered to me?

 

All orders placed on RoyalBirds.com are dispatched through our courier partners such as Blue Dart etc. We do not use Speed Post to deliver orders placed on RoyalBirds.com

 

4.How will I know if order is placed successfully?

 

Once your Order is successfully placed,you will receive a confirmation over email and text message from RoyalBirds.com This mail will have all the details related to your order. Order details can also be viewed at My Account -> My Orders if you have placed the order on your own online.

 

5.Can I place a bulk order for an item(s)?

 

 In order to place a bulk order please fill our bulk Order Inquiry form with your requirements and the concerned team would get back to you.

 

6.Does RoyalBirds.com deliver products outside India?

 

No. At this point, RoyalBirds.com delivers products only within India.

 

7.How do I apply a coupon?

 

You can apply a coupon on the Shopping cart page before you proceed to shipping.The complete list of your unused and valid coupons is available under the ‘Main Menu on the Home Page’.

 

8.How can I pay for my order at RoyalBirds.com?

We support the following payment options at RoyalBirds.com:

  • Cash on Delivery(COD)

9.What should I do if my payment fails?

 

Please retry making the payment after ensuring that the information entered is accurate, including all account details, billing addresses and passwords.

If your payment is debited from your account after a payment failure, it will be credited back within 7-10 business days, after we receive a confirmation from the bank.

 

10.What are the shipping charges on RoyalBirds products?

 

RoyalBirds offers free shipping within India on all products.

 

11.How do I check the status of my order?

 

You can check the status of your order at any time at ‘Track your Order Link’ at below ‘Help’ in the footer.

 

12.How long does it take for an order to be delivered to me?

 

We deliver most of our orders within 7 days from the order date.

 

13.I just cancelled my order. When will I receive my refund?

 

Payments made using a Credit Card, Debit Card, you will receive a refund in your RoyalBirds.com Cashback account immediately after your order has been cancelled. Any coupons used are also reinstated it to your account.

If you have made your payment using a Credit Card, Debit Card and would like a refund to your bank account, please get in touch with our customer support team.